Terms & Conditions

By paying any deposit, signing a quotation, accepting an invoice, or otherwise instructing the Company to proceed with the project, the Client acknowledges and agrees that they have read, understood, and accepted these Terms & Conditions.

Acceptance of the quotation and payment of any deposit authorises the Company to commence project planning, administration, procurement, engineering, scheduling, approvals processes, and other preparatory works required to progress the project.

Nothing in these Terms affects the Client's statutory rights where the Client is a "consumer" within the meaning of the Consumer Rights Act 2015.

All prices are quoted in Pounds Sterling (GBP) and are exclusive of VAT unless otherwise stated. VAT will be applied at the prevailing UK rate on the tax point date. A valid VAT invoice will be issued in accordance with HMRC requirements.

A deposit secures the Client's production allocation, engineering, scheduling, procurement, administration, and project commencement.

Where a payment is described as a refundable deposit, the deposit is only conditionally refundable in accordance with these Terms & Conditions and applicable law, including the Consumer Rights Act 2015 and (where relevant) the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

The Client acknowledges that deposits may be allocated towards costs incurred by the Company, including but not limited to administration, design, engineering, supplier commitments, procurement, project preparation, and resources allocated to the Client's project.

Where the Client is a consumer and the contract is a "distance" or "off-premises" contract under the 2013 Regulations, the Client's 14-day cancellation right is expressly excluded in respect of goods made to the Client's specifications or clearly personalised (Regulation 28(1)(b)).

Upon acceptance and receipt of the required deposit, the Company may commence project preparation, including design coordination, procurement, scheduling, engineering requirements, and allocation of manufacturing resources.

The Client acknowledges that resources may be committed specifically for their project and that cancellation, delays, or changes after commencement may result in costs being incurred by the Company which the Company is entitled to recover.

Payments must be made by the dates specified on the invoice or as otherwise requested by the Company in relation to the progress of the project.

Where modifications, customisations, additional works, materials, engineering requirements, or design changes are requested, the Company reserves the right to require progress payments at its discretion to cover costs incurred as the project proceeds.

The Client acknowledges that manufacturing, procurement, labour, engineering, and supplier costs are incurred throughout the project lifecycle. Progress payments may therefore be requested when required to ensure ongoing production, payment of suppliers, and continuation of works.

Failure to make any required payment by the due date may result in the Company suspending production, delaying delivery, withholding further works, or rescheduling the project timeline until outstanding amounts are received.

Where the Client is a business, the Company reserves the right to charge statutory interest and compensation on late payments under the Late Payment of Commercial Debts (Interest) Act 1998.

Where the Company assists the Client with obtaining permits, planning permission, building regulations approval, certifications, engineering documentation, or local authority approvals required for the modular building project, the Client acknowledges that the Company is acting as the appointed project coordinator and facilitator for these processes.

The Client acknowledges that any upfront costs, application fees, consultant fees, certification fees, engineering fees, local authority fees, inspection fees, or other third-party costs associated with obtaining approvals are not the responsibility of the Company unless expressly agreed to in writing.

The Company reserves the right to request payment or reimbursement of any such costs before proceeding with approval-related services.

The Company may engage external consultants, contractors, engineers, approved inspectors, certifiers, and other professional service providers to assist with approvals, compliance requirements, and project documentation.

The Client acknowledges that the Company is not obligated to disclose the personal details, commercial arrangements, supplier relationships, pricing agreements, or subcontractor information of its partners or third-party service providers, subject to the Client's rights under the UK GDPR and Data Protection Act 2018.

The Client agrees to reasonably cooperate with all requests made by the Company throughout the approvals and certification process, including providing accurate information, property details, documents, signatures, site access, and any required progression payments when requested.

Failure by the Client to provide requested information, documentation, access, or payments may result in delays to approvals, project timelines, manufacturing schedules, or delivery dates. The Company will not be held responsible for delays caused by the Client's failure to comply with reasonable requests.

Any request by the Client to cancel the project, terminate the agreement, or request a refund will be assessed by the Company in accordance with these Terms & Conditions, the agreed scope of works, and applicable law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 where the Client is a consumer.

The Company reserves the right to review each cancellation or refund request on a case-by-case basis and determine whether any refund, credit, or alternative resolution may apply, taking into account any costs incurred, work completed, resources allocated, supplier commitments, procurement undertaken, engineering, administration, approvals, scheduling, and any other project-related expenses.

The Client acknowledges that acceptance of a cancellation request or consideration of a refund does not automatically create an entitlement to receive funds back. Any refund approval remains subject to the terms of the agreement and any statutory rights the Client may have.

Where a refund is approved, the Company reserves the right to deduct any costs already incurred, commitments made, or services provided before processing any remaining refundable amount.

The Company may require an internal review and processing period before confirming the outcome of any cancellation or refund request. Any review timeframe communicated by the Company is an administrative process only and does not constitute acceptance of a refund or cancellation.

The Client acknowledges that any modular unit involving modifications, customisations, alterations, additional requirements, bespoke design elements, engineering changes, material selections, or production adjustments is a made-to-specification / personalised order. Accordingly, and in line with Regulation 28(1)(b) of the 2013 Regulations, the statutory 14-day cancellation right does not apply and such units are not eligible for cancellation or refund unless expressly agreed by the Company in writing or otherwise required under applicable law.

The Client is responsible for ensuring that the site is suitable, safe, and accessible for delivery, installation, and completion of the modular building project.

This includes, but is not limited to, suitable site access, foundations (unless specifically included within the agreed scope of works), utility connections, clearances, planning permission, building regulations approval, party wall notices where applicable, and any other site-related requirements.

The Company may provide guidance or recommendations regarding site preparation; however, the Client remains responsible for ensuring the site meets all required conditions prior to delivery and installation, and for compliance with the Construction (Design and Management) Regulations 2015 where they apply.

The Company will not be liable for delays, additional costs, variations, or impacts arising from unsuitable site conditions, restricted access, incomplete preparation, unavailable services, or failure to meet required site requirements.

Any changes, additions, modifications, upgrades, design alterations, material changes, or additional requirements requested by the Client after approval of the original scope of works may be treated as a variation.

The Company reserves the right to charge additional fees and adjust project timelines, manufacturing schedules, approval requirements, and delivery dates where variations are requested or required.

No variation work will commence until any applicable costs, approvals, or revised terms have been accepted by the Client in writing.

The Client acknowledges that variations may impact procurement, engineering, production schedules, supplier commitments, and completion timeframes.

The Company will coordinate delivery in accordance with the agreed project timeline.

If delivery, installation, or completion is delayed due to circumstances caused by the Client or outside the Company's reasonable control, including but not limited to site unavailability, access issues, incomplete preparation, delayed approvals, failure to provide required information, or failure to meet payment obligations, the Company reserves the right to charge applicable storage, handling, transport, rescheduling, or associated costs.

Risk in the goods passes to the Client on delivery to the agreed site. Title in the goods does not pass to the Client until the Company has received payment in full in cleared funds of all sums due in respect of the project.

Nothing in these Terms limits or excludes the Company's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, breach of the terms implied by section 12 of the Sale of Goods Act 1979 or Chapter 2 of the Consumer Rights Act 2015, or any other liability that cannot be limited or excluded under English law.

Subject to the above, the Company's total liability arising under or in connection with the contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total price paid by the Client for the project.

To the extent permitted by law, the Company shall not be liable for any indirect, special or consequential loss, loss of profit, loss of business, loss of contracts, or loss of anticipated savings.

The Company shall not be liable for any failure or delay in performing its obligations where such failure or delay results from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, industrial action, epidemic or pandemic, government action, supply chain failure, or extreme weather.

The Company processes Client personal data in accordance with the UK GDPR and the Data Protection Act 2018. Details of how personal data is collected, used, stored, and shared are set out in the Company's Privacy Notice.

These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.

The Company reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice.

Any changes may be made to reflect operational requirements, legal obligations, industry standards, or changes to the Company's processes, services, or business requirements.

The latest version of these Terms & Conditions, as published by the Company, will apply to future quotations, agreements, and transactions.